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Refund & Subscription Policy

Property Tax Fighter LLC  ยท  Last updated: April 2026

Overview

Property Tax Fighter LLC offers two access options: a one-time purchase ($19) and an annual subscription ($29/year). This policy explains your rights for refunds, cancellations, and subscription management for both plans.

We want you to feel confident purchasing. Our refund policy is designed to be fair: you can get a full refund if you haven't yet used the core paid feature โ€” your AI-generated protest letter.

Plan Comparison

Feature One-Time $19 Annual $29/yr
AI protest letter generation โœ… Included โœ… Included
All 50 states โœ… Included โœ… Included
Evidence checklist & filing guide โœ… Included โœ… Included
Comparable homes builder โœ… Included โœ… Included
Annual deadline reminder emails โŒ Not included โœ… Included
Saved property data year to year โŒ Not included โœ… Included
Renews automatically โŒ One-time only โœ… Yearly (cancel anytime)
Refund window 7 days if letter not yet displayed 7 days if letter not yet displayed

Refund Policy

โœ… Eligible for a full refund if: You request a refund within 7 days of purchase AND your protest letter has not yet appeared on screen. Once the letter is displayed, the paid portion of the service has been delivered.
โš ๏ธ Not eligible for a refund if: Your protest letter has already been generated and displayed on screen โ€” even if you did not download or submit it. Display of the letter constitutes delivery of the paid service.

Refund Scenarios

Situation Refund Available?
Purchased within 7 days, letter not yet displayed on screen โœ… Full refund
Purchased within 7 days, letter was displayed on screen โŒ No refund โ€” service delivered
Purchased more than 7 days ago โŒ Outside refund window
Annual subscription โ€” letter not yet displayed, within 7 days โœ… Full refund
Annual subscription โ€” cancelled mid-year after letter displayed โŒ No partial refund for unused time

How to Request a Refund

Email hello@mypropertytaxfighter.com within 7 days of your purchase with your order confirmation number. Approved refunds will be processed to your original payment method within 5โ€“10 business days, subject to your card issuer's processing time.

Annual Subscription โ€” Cancellation

You may cancel your annual subscription at any time. Cancellation is handled through the Stripe Customer Portal โ€” no need to contact us.

โ„น๏ธ How cancellation works: When you cancel, your access continues until the end of your current billing period. You will not be charged again at your next renewal date. No partial refunds are issued for unused subscription time after a letter has been displayed.

To cancel your subscription:

Annual Reminder Emails

Annual subscribers receive a reminder email before their state's property tax protest deadline each year. To receive reminders, your email must be entered at the time of purchase in the annual plan checkout field. We do not send spam โ€” protest deadline reminders only.

Moving States?

Your annual subscription is tied to your selected state. If you move or need to protest in a different state, contact us at hello@mypropertytaxfighter.com โ€” we'll update your state at no extra charge.

Frequently Asked Questions

What counts as the letter being "displayed on screen"?

The refund window closes the moment your protest letter first appears on your screen after clicking the generate button โ€” regardless of whether you download it, print it, or submit it. Display of the letter is the point of delivery of the paid service.

Can I regenerate my letter?

Yes. Once you have paid access, you can regenerate your protest letter as many times as you'd like during your access period.

I cleared my browser and lost access โ€” can I get it back?

Because the app uses browser storage rather than accounts, clearing your browser data may remove your access token. Email us at hello@mypropertytaxfighter.com with your order confirmation and we'll restore your access.

What if I bought the one-time plan and want to upgrade to annual?

Email us at hello@mypropertytaxfighter.com within 7 days of your one-time purchase and we can credit the $19 toward the annual plan.

How are payments processed?

All payments and subscriptions are processed securely through Stripe. Property Tax Fighter LLC does not store your credit card information. Subscription management is handled through the Stripe Customer Portal.

What is your contact email?

hello@mypropertytaxfighter.com โ€” we respond within 1 business day.